Baggage allowance

Every passenger who buys a ticket is entitled to bring 20 kg of hand baggage. Any excess baggage will be charged as cargo. Heavier or larger items, or excess baggage, are transported subject to available space and at the discretion of the crew/driver.

The price list for baggage over and above hand baggage is based on the tariff regulations and is calculated per item:

• 0-1 kg          NOK 120 per item 
• 1-10 kg         NOK 180 per item
• 10-20 kg       NOK 240 per item
• 20-40 kg          NOK 305 per item

The same tariffs apply if you want to send a package by bus that the recipient will pick up at the agreed destination.

In the event of damage to cargo for which carriage has been paid, the carrier is liable for the loss or damage of the goods from placement on the bus until arrival at the destination, unless the loss or damage is due to an error or negligence by the passenger or sender. Claims for compensation should be submitted as soon as possible.

Every passenger who buys a ticket is entitled to bring 20 kg of hand baggage. Any excess baggage will be charged as cargo. Heavier or larger items, or excess baggage, are transported subject to available space and at the discretion of the crew.

Separate rates apply on express boat and ferries, and we must refer to each carrier’s practices for baggage and cargo. As goods transported by sea vary greatly, it’s not practically possible to have a common set of rules. If you have any questions, please contact us.

Passengers may use the short-term baggage storage lockers at the following terminals:

• Prostneset Port Terminal in Tromsø  
• Harstad Port Terminal  
• Finnsnes Terminal   
• Storslett Bus Terminal 

NB: Collecting baggage from the locker before the waiting room closes is the customer’s responsibility. Afterhours callouts to unlock lockers are performed by security companies. This service will incur a fee. Moreover, the customer must show valid ID.