Troms Billett-appHar du kjøpt en billett du ikke får brukt? Her finner du informasjon om hvordan du kan kansellere billetten og få pengene tilbake. Validity, activation and cancellation Tickets purchased using the “Troms Billett” app (single and period tickets) are activated at the time of purchase unless you have specified a later activation time. Tickets cannot be cancelled once they have been activated. Refund of single ticket If you can demonstrate a fault at the telecommunications service provider or in the app that led to you buying several tickets, the tickets will be refunded. Please contact our customer service centre for assistance. Contact us Customer service center Refund of period ticket An activated period ticket purchased using the “Troms Billett” app cannot be stopped. Consequently, there are no grounds for a refund. Buying the correct ticket type is your own responsibility. App ID You need to provide your App ID so we can help you. You can find this at the bottom of the “Troms Billett” app under “Settings”. You must state this when contacting us about refunds. Contact us Customer service center Her finner du kontaktskjema for refusjon Published 05.10.2021 14.02 Sist endret 07.11.2022 10.04